Existing accounts
Users connect a supported bank account during onboarding instead of moving their business to a special Melon bank account.
Security
Clear access. Clear activity.Clear places to get help.
Melon uses established financial connections and a visible transaction history to support safer payout operations.
Security begins with reducing unnecessary access.
Melon is designed around the financial information needed to run an approved split and give participants a clear record.
Established connections
Bank connections use established financial infrastructure, including Plaid and supported payment providers.
Visible activity
Split terms, cash-outs, invoices, payments, and connected-account status are visible in the dashboard.
Account controls
Users can review connection status and follow support guidance when an account needs to be reconnected or verified.
If something looks wrong, act quickly.
Review the related split and payment history, then contact Melon support with the account and transaction details.
Policies and provider terms
Read the current legal documents and the terms that govern connected financial services.
Bring a specific security question.
The Melon team can help with account connections, payment activity, and access concerns.